The Fine Print: Registration and refund policyEffective Date: [18/02/2026] 1. OverviewAt NLP Australia, we are committed to delivering high‑quality training experiences and transformational learning outcomes. This Refund Policy outlines the terms and conditions relating to payments, deposits, cancellations, transfers, and refunds for all training programs, certifications, workshops, and events. By enrolling in any NLP Australia training, you agree to this Refund Policy. 2. Non‑Refundable DepositsTo secure your place in a training program, a deposit may be required. All deposits are non‑refundable. Deposits are used to: – Reserve limited seats 3. Cooling‑Off PeriodYou are eligible for a full refund (excluding processing fees) if you cancel within 7 days of initial enrolment, provided that:
4. Cancellations by StudentIf you cancel your enrolment after the cooling‑off period, the following terms apply: More than 30 days before training start date
15–30 days before training start date
Less than 15 days before training start date
This is due to limited seating and the inability to fill late cancellations. 5. Course TransfersIf you are unable to attend your scheduled training, you may request a transfer to a future intake. Transfer conditions:
An administrative transfer fee may apply. 6. Exceptional CircumstancesWe understand that unforeseen events occur. Refunds or transfers outside standard terms may be considered in cases such as:
Supporting documentation may be required. All decisions are made at the sole discretion of NLP Australia. 7. Non‑AttendanceFailure to attend training without prior notice is classified as a no‑show. No refunds or transfers will be provided in this circumstance. 8. Payment PlansWhere a payment plan has been agreed:
Refunds are not provided for partially completed payment plans. 9. Access to Materials & CertificationRefunds are not available once:
10. Cancellation or Rescheduling by NLP AustraliaNLP Australia reserves the right to:
If NLP Australia cancels a training event, you may choose:
NLP Australia is not responsible for travel or accommodation costs incurred. 11. Digital & Online TrainingFor online or virtual trainings:
12. How to Request a RefundAll refund requests must be submitted in writing. Please include:
Submit requests to: Email: [Insert Email Address] Refunds, if approved, are processed within 10–14 business days to the original payment method. 13. Consumer LawThis policy operates in accordance with the Australian Consumer Law (ACL). Nothing in this policy excludes your rights under Australian law where services are not delivered with due care and skill or as advertised. 14. Policy UpdatesNLP Australia may update this Refund Policy at any time. The latest version will always be published on our website with the effective date. 15. Contact UsNLP Australia By enrolling in NLP Australia training, you acknowledge that you have read, understood, and agreed to this Refund Policy.
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1. Internet bank transfer (Please contact us for details)
2. Payment plan: 4 or 6 months (Please contact us for details)
Phone : 0424 975 006
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