Trainer: Terry McClendon, Chief trainer, nlp•australia
Selling is a crucial part of any business and can include any number of applications: for example, securing an over-the-counter sale, a multi-million dollar international deal or determining what your customer would like next. When you are selling, are you able to recognize the objections or the positive cues of the person you are dealing with? Do you know how to overcome these objections or capitalize on the positive cues? How can you ensure the best possible outcome from your interactions?
This course will teach you to recognize and mirror the gestures, voice and language of your customers, to build rapport so that you maximize your opportunities for a fruitful sales. You will learn influencing language, how to detect and use buying styles and achieve mutual benefits.
This course will teach you to recognize and mirror the gestures, voice and language of your customers, to build rapport so that you maximize your opportunities for a fruitful sales.
This course is based on the Neuro-Linguistic Programming (NLP) communications model.
This course will provide you with quality tools to sell, on-sell and close a sale while also creating a long term business relationship.
This training course will be very interactive and practical. Participants will practice selling a variety of products and services in one-on-one and small groups throughout he 2 days. As you master the elements in the selling process, you will be taught practical interpersonal communication skills to use at each stage.
To aid this process:
Executives, Managers or Individuals who want to improve their influencing and selling skills when…
This course will improve the selling skills of many Executives, Managers or Individuals including:
Selling is a crucial part of any business and can include any number of applications: for example, securing an over-the-counter sale, a multi-million dollar international deal or determining what your customer would like next.
THE PROGRAM INTRODUCTION
CHARACTERISTICS OF A GOOD SALES PERSON
KNOW WHAT YOUR GOALS ARE AND PREPARE TO EXECUTE THEM
MANAGE THE INFORMATION FLOW
‘READ’ THE MEANING OF YOUR SELLING PARTNER’S NON- VERBAL COMMUNICATION
USE YOUR SELLING PARTNER’S UNCONSCIOUS COMMUNICATION TO DEDUCE IF THEY ARE TELLING THE TRUTH
INFLUENCE THE OUTCOME OF THE SALE BY
LEARN THE STRUCTURE OF SUGGESTION
OVERCOME OBJECTIONS AND MAINTAIN THE FLOW OF COMMUNICATION
INFLUENCE OUTCOMES USING THE POWERFUL MMSS
DOCUMENTING SELLING: GET IT IN WRITING
ALWAYS BE SELLING
Put your learning into context. The course will include lectures, demonstrations, exercises as well as small group practices to both learn and use the skills in this course.
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